Shipping policy

Shipping Policy

Thank you for shopping with BLK LDY DRNK SHOP.

Order Processing

Orders are typically processed within 2–3 business days (Monday–Friday, excluding holidays). Once your order has been packed and shipped, you'll receive a confirmation email with tracking information.

During product launches, promotions, holidays, or other high-volume periods, processing times may be longer.

Shipping Methods

We primarily ship orders through USPS. Available shipping options and rates are calculated at checkout based on your delivery address.

Delivery timeframes provided by USPS are estimates and are not guaranteed.

Shipping Delays

Once your order has been transferred to USPS, BLK LDY DRNK SHOP is not responsible for delays caused by the shipping carrier, weather, natural events, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect address is provided and your order has not yet shipped, contact us immediately at blackladydrinkshop@gmail.com. While we'll do our best to accommodate changes, we cannot guarantee modifications once an order has been processed.

If a package is returned to us due to an incorrect or undeliverable address, the customer will be responsible for any additional shipping charges to resend the order.

Lost or Stolen Packages

Once tracking indicates that a package has been delivered, BLK LDY DRNK SHOP is not responsible for lost or stolen packages.

If you believe your package has been lost in transit, please contact us. We're happy to assist you in filing a claim with USPS when applicable.

Damaged Shipments

If your order arrives damaged, please refer to our Returns & Refunds Policy and contact us within 5 days of delivery with your order number and photos of the product and packaging.