Shipping policy

Effective Date: August 15, 2026

Thank you for shopping with BLK LDY DRNK SHOP. Every order is carefully packed so your curated beverages arrive ready to enjoy.

Order Processing

Orders are typically processed within 2–3 business days (Monday–Friday, excluding holidays).

During new product launches, promotions, holidays, or other high-volume periods, processing times may be longer.

Once your order has shipped, you'll receive a shipping confirmation email with tracking information. Please allow up to 24 hours for tracking updates to become available.

Shipping Methods

We primarily ship orders through USPS, though we may use other carriers when appropriate.

Shipping rates and available delivery options are calculated at checkout based on your delivery address.

Delivery estimates displayed during checkout reflect estimated transit time only and do not include order processing time. Transit times are provided by the shipping carrier and are not guaranteed.

Shipping Delays

Once your order has been transferred to the shipping carrier, BLK LDY DRNK SHOP is not responsible for shipping delays caused by the carrier, weather, natural events, or other circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error after placing your order, please contact us immediately at blackladydrinkshop@gmail.com. If your order has not yet entered fulfillment, we'll do our best to update the shipping address.

If a package is returned to us because an incorrect or undeliverable shipping address was provided, the customer is responsible for any additional shipping charges required to resend the order.

Lost or Missing Packages

If your tracking indicates your package has been delivered but you have not received it, please allow 24–48 hours, as carriers occasionally mark packages as delivered before final delivery.

If your order still has not arrived after that time, please contact us within 14 days of the delivery notification. We'll gladly assist you in determining the next steps with the shipping carrier when applicable.

Once a carrier confirms successful delivery to the shipping address provided at checkout, BLK LDY DRNK SHOP is not responsible for lost or stolen packages.